At Grim Raven Malice GRM, we want to make sure that our customers have the best shopping experience possible. Here are some frequently asked questions to help you out:
Shipping & Delivery:
We provide free shipping for all orders within the United States. For international orders, shipping charges may apply. It usually takes 3-5 business days for your order to be processed and shipped. Once shipped, you will receive a tracking number to monitor the delivery.
Returns & Exchanges:
We understand that sometimes things don't work out. That's why we offer easy returns and exchanges. If you're not happy with your purchase, you may return it for a full refund within 30 days of receiving it. If you want to exchange an item, we'll be happy to help you find the right one.
Order Tracking:
You can track your order by entering your tracking number on our website. If you have any questions or concerns about your shipment, please don't hesitate to contact us.
Money Back Guarantee:
We stand behind the quality of our products. If you're not satisfied with your purchase, we offer a 100% money-back guarantee. Just let us know and we'll take care of it.
Secure Ordering:
We take your online security seriously. That's why we use the latest encryption technology to protect your personal and payment information. You can shop with confidence knowing that your information is safe with us.
Privacy Policy:
We respect your privacy and are committed to protecting your personal information. We will never share or sell your information to third parties. For more information, please read our privacy policy.